IF YOU ARE UNABLE TO LOCATE YOUR CHAUFFEUR, PLEASE CALL 1-888-861-3498 IMMEDIATELY. PLEASE BE ADVISED THAT A CANCELLATION NUMBER MUST BE OBTAINED IN ORDER TO AVOID A LATE CANCELLATION FEE. THERE IS A 24-HOUR CANCELLATION POLICY ON MOTORCOACHES, EXECUTIVE COACH (LIMO-BUS), MINI-COACH, MINI-BUS AND HUMMERS. ALL OTHER VEHICLES HAVE A 3-HOUR CANCELLATION POLICY. A SERVICE FEE, EQUAL TO THE TOTAL TRIP COST IS CHARGED FOR SEDAN CANCELLATIONS MADE LESS THEN 3 HOURS PRIOR TO THE SCHEDULED PICK UP TIME. A PREMIER LUXURY SERVICES IS NOT RESPONSIBLE FOR PASSENGER FLIGHTS/TRAIN, WHICH ARE MISSED, CANCELLED, DIVERTED OR DELAYED, OR ANY OTHER INCIDENT, WHICH RESULTS IN FAILURE TO COMPLY WITH THE CANCELLATION POLICY. WE WILL USE OUR BEST EFFORTS TO FULFILL CLIENT'S NEEDS IN THESE INSTANCES SUBJECT TO WAIT TIME FEES, LATE CANCELLATIONS, OR RE-BOOKINGS, WITHOUT DETRIMENT TO OTHER RESERVED CLIENTS. IF THE CHAUFFUER IS ALREADY EN ROUTE, LATE CANCELLATION FEES WILL APPLY. FLAT RATES ARE BASED ON PICK-UP AND DROP OFF ONLY. IF ADDITIONAL STOPS ARE REQUIRED, THE APPLICABLE HOURLY RATE AND MINIMUM WILL APPLY. AS DIRECTED HOURLY RATES ARE BASED ON THE TIME THE VEHICLE LEAVES THE GARAGE UNTIL THE VEHICLE RETURNS TO THE GARAGE. RATES DO NOT INCLUDE PARKING, TOLLS, OR ANY OTHER INCIDENTAL CHARGES THAT MAY OCCUR DURING THE COURSE OF SERVICE. A PREMIER LUXURY SERVICES (APLS) AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR ANY PERSONAL ITEMS LEFT IN VEHICLES, OR AT ALL PICK UP AND DROP OFF LOCATIONS. APLS ACCEPTS NO LIABILITY FOR DAMAGES OR LOSSES TO PERSONAL PROPERTY. THE CHAUFFEUR WILL ONLY ASSIST IN LOADING / UNLOADING OF LUGGAGE. THE CLIENT IS RESPONSIBLE FOR MAINTAINING POSSESSION AND CONTROL OF THEIR ITEMS AT ALL TIMES.

Please contact our office immediately in the event of any changes to your travel itinerary. We will make every effort to accomodate emergency changes without penalties. Please keep in mind that there are some occasions where A Premier Luxury Services will utilize the services of a Sub-Contractor, and we are bound to thier Terms & Conditions and contractual agreements.